Testimonials

"I have been a tenant with City Beach properties for the past two years. There was a complex maintenance issue which arose that I raised with their property manager Kylie McKinnon. She communicated promptly and professionally with me, the landlord, several trades and body corporate in order to solve the issue. She was very solution-focused and pragmatic and managed to find a solution which was acceptable to all parties involved. She has been an absolute pleasure to deal with and would be my first choice to manage my own properties. I can't recommend her highly enough."
Tenant - Luise Lago

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"I cannot recommend City Beach Properties more highly. I have now moved 38 times across 3 states and I can easily say, CBP have delivered a level of customer service to my wife and I that I have NEVER experienced before. The small but extremely competent & knowledgeable staff worked as a team to ensure that our every need was addressed and solutions/options were offered in a timely and positive manner. At no point did I think what we were asking was too hard or a frustration or a distraction from something more important. The team at CBP obviously has a terrific working relationship with the landlord. This sort of relaxed and 'no probs' balance between landlord and tenants is something I have rarely seen. Kylie in particular has served us with clarity, efficiency and with compassion. Our situation is relatively complex but this didn't seem to faze her at all. Her attention to every detail and care to ensure we communicated like friends rather than aliens was not only refreshing; in a time of significant stress for us it was energizing. Give City Beach Properties a call. You won't be disappointed - in fact you might have your faith restored in Real Estate Agencies; well, as long as something these guys have rubs off on others."
Tenant Graeme Hush

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"I've never met an agent who works as hard as Kylie does. She's super organised, pays attention to every detail, and gets the job done with a smile on her face. Nothing is a problem with City Beach Properties. I'm so pleased that my new office space is not only the perfect size and in a great location, but that the management are super reliable – and they operate not only in the landlord's best interest, but in the tenant's as well. I don't know how they do it, but they do! Highly recommended :)"
Commercial Tenant Karen Childs

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"It has been a pleasure dealing with Linda and her staff at City Beach Properties. We have used Linda as our property manager as well our agent when it came to sell one of our properties. Linda was very professional, caring and always had our best interest at heart. Linda takes a very proactive approach and works very hard to help her clients achieve the best outcome. Thank you Linda and your staff. Not only are you the only agent / property manager we will ever use but you’re a great mentor as well when it comes to discussing property."
Peter & Biljana Manevski

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"City Beach Properties was always professional and prompt with all of our property management issues. They were particularly helpful with dealing with our insurance company to ensure we were not out of pocket after our tenant broke the lease. I would highly recommend them as a property manager. Friendly, professional and know their stuff!"
Geoff Stevens

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"I have used Linda and City Beach properties to manage my property for over 7 years. During that time, Linda and her staff were always extremely professional, diligent and really looked after my property. Then it came time to sell my property and I engaged City Beach for this also. Linda sold the property within 1 month of listing. I am extremely happy with the result and cannot thank Linda and her team enough."
Konrad B

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"I found Linda at City Beach Properties absolutely amazing. She went above and beyond to help me with purchasing my property. We had some hiccups my end, yet she was understanding and helpful throughout. Can't thank her enough. Extremely professional and caring at the same time. Thanks for everything."
Cydonee Mardon

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"It is with great appreciation, gratitude and honour that we compose this testimonial for Linda Villella and her team of professionals at City Beach Properties Wollongong.
Linda offered us a solution to our real estate problem. After investing a great deal of time, effort and finances into renovating our house we had to move cities. Linda was able to effectively liaise with us over the distance. Her assistance took a great deal off our minds in a challenging situation. Linda and her team attended to our every request and what they gave us is priceless…it’s called ‘peace of mind’. 
Linda was also able to attend to the little things which we were not able to living so far away. What impressed us was the level of attention to detail for every consideration, from the tenancy agreement to arranging external contractors to conducting the pre-tenancy checks and then to organising the new tenants. We were confident in the direction which Linda guided us. We would wholeheartedly recommend Linda and her team to anyone who is looking to rent out their property. But what needs to be reiterated is that your property will be in good hands. Linda and her team will care for your home as if it were their own. We have never come across this type of service in any genre of service outlet.
Our very best wishes to Linda and her team for a successful future."
Cristina and Grant

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"I have know Linda for over 12 years. I purchased my first investment property through her agency and being impressed with her knowledge chose her to manage the rental of the property. Linda and her team were always efficient, friendly and took care of all matters. They could always find a new tenant when the property was becoming vacant and achieved market rent or better.
When it was time for me to sell I had no hesitation in using her services again. I had full confidence that she would find a buyer promptly. The purchaser was found on the second 'open for inspection' day and a good price was negotiated. The whole process went very smoothly. Linda and her team were on the ball all the time. I would not hesitate to recommend this fantastic agency and Linda to my friends and family."
Maria Christensen

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"Sales:
We couldn't be happier with the service and outcome we achieved with the sale of our investment property by Linda from City Beach Properties. Linda planned and coordinated all aspects of the sale finely orchestrating cleaning, repairs and staging all within days of the property being vacated by our tenant. Knowing when the property would be ready to be listed, Linda coordinated potential buyers from her existing database resulting in us agreeing on a sell price within days of it being listed. Linda demonstrated a great understanding of the target market and positioning of the property and was focused on what met our needs as well as the needs of the purchaser coming up with creative solutions to achieve a win win. City Beach did not require advertising to be plastered all over the web, newspapers or through letter box drops as is often the approach of most local agencies who seem to be focused on promotion of their agency. All this meant that marketing costs were low and the sale happened very quickly. Linda and the team went above and beyond our expectations for sale with the level of communication with all parties including our solicitor, coordination of cleaning and management of issues arising through the tenant. Would strongly recommend them as an agency focused on getting you the best outcome.
Property Management:
We have used the City Beach Properties team for property management of our investment unit for over 4 years years until its sale in November 2015. We've found a professional, responsive team who are not afraid to manage and set and enforce expectations by a a tenant including it's cleanliness. Upon vacating there wee several items requiring attention by the tenant and City Beach were able to gain the agreement of the tenant that these costs come from the bond rather than requiring a Bond claim to be submitted through the Tribunal. This further highlighted to us the strength in the management of the process and communication with tenants and that they are comfortable in dealing and rectifying potential issues rather than leaving that to be the responsibility of other parties all of which increase the aggravation and cost to a landlord. Thanks Linda to you and the team for the great service we have received over the last few years. "
Bill & Carolyn Barbas

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"My husband and I have entrusted City Beach Properties with the rental requirements for our investment in a brand new 2 bedroom apartment in Wollongong and are very happy. The service is prompt, efficient and thoughtful. The agency provided advice on tenant suitability and keep an eye on the level of care for the property. We love the fact that they efficiently deal with all the outgoings for the apartment and obtain quotes where required for works to be done. I recommend their services"
Dianna Prosser

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"The team at City Beach Properties have been amazing to work with. They identified my personal needs straight away and within three weeks, I was in a property perfect for my circumstances. Everyone is friendly, efficient and excellent at what they do; the entire process has been hassle free! If you want to enjoy the experience of finding and renting a property, there is no other business I would recommend. The City Beach Properties team are quite simply the best!"
Lisa Burling

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"Linda and the team at City Beach Properties provided an outstanding service when I wanted to sell my apartment earlier this year. The property was only on the market for two days and it sold for $60,000 more than I was expecting. It was a seamless process and Linda took all the hassle and worry out of the equation. She was friendly and helpful and most importantly, got a great price for me."
Peter Fitzgerald

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"We purchased our unit through City Beach Properties and over the past 10 years they have also managed the property to an excellent standard. They have always found us a reliable tenant who looked after our property like it was their own. City Beach conducted regular inspections and the unit was in as good as condition after ten years as when we purchased it. They also sold our unit recently with a minimum of fuss and in a professional manner. We thank them all at City Beach sincerely."
Wayne and Judy Finkelde

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"I would like to thank Linda Villella for her commitment to the management of my apartment in Wollongong. Linda has guided me from the initial purchase of my Apartment in 2002 through 10 years of property management to the recent sale of my property. I have nothing but praise for the service provided to me by Linda and her City Beach Properties team. Throughout this time I have been kept advised on all aspects of my investment with Linda sourcing excellent tenants and giving good rental advice. Repairs and maintenance were efficiently coordinated and regular reports provided with prompt financial statements and invoices as required for tax benefits. Linda has the ability to go above and beyond for her clients, nothing is too much trouble to her. I had complete trust and confidence in her management of my property and I wish to commend Linda for her professional yet personal and friendly approach to me throughout our ten year association. I would most certainly recommend ‘City Beach Properties’ to anyone who is looking for professional property management."
Christine Hogarth

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"Dear Linda, 
We would like to offer our sincere appreciation for finalising the sale of our property at 33/4 Bank Street, Wollongong recently. Despite the difficult circumstances, you were able to secure a buyer and complete the sale with a minimum of fuss, and for this we are very grateful. At all times, we were kept well informed of the situation and your advice regarding market conditions and potential buyers ensured that we obtained the best price under the circumstances. Above all though, you conducted yourself with the highest level of integrity and trust and we would not hesitate in recommending you to anyone who is looking at selling their property."
Domenic & Nina Saffioti

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"Hi Linda, You sold us an apartment in Wollongong early in 2010. We both love our apartment and the area, and it's so convenient to everything. You generously gave us a voucher for the Lagoon Restaurant, and I wanted to go there in daylight saving time so we could appreciate the view. We went there last night, and the venue, food and service was just amazing. So thank you once again, you were wonderful when you sold us the property, and would recommend you to anyone."
Shane and Mick Meehan

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"Hi Linda, my wife and I recently looked through some apartments in both Corrimal and Bank St. In the end we meet 3 of the staff members who work at City Beach Properties and we really just wanted to take the time to say what a great bunch you were. We have looked at a lot of places with a lot of agents and real estate companies over the last 5 months and without a doubt we felt that the staff at City Beach were head and shoulders above any other firm we've dealt with. You were friendly, professional and interested in helping in a way that made us as tenants also feel we were valued. We are not in the habit of writing letters like this and I could have easily not got around to it but its been on my mind since our meetings so have followed through. So well done to you all, we would certainly recommend the use of you services to anyone." 
Phil & Sharon Costa

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"I bought my apartment from Linda Villella in 2004 and I have trusted her entirely to manage the property until its sale in 2009. Linda and her team have always been proactive in managing my interests as landlord, and when I decided to sell the apartment, I achieved the price I wanted in a record 2 weeks. I trust City Beach Properties implicitly for local knowledge, a caring approach to property management, and always acting in the best interest of the owner. 
Thanks very much City Beach Properties!"
Jayne Ker

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"Our family recently sold our house in Wollongong and had a short settlement date. We needed to find a rental quickly and with two small children this was not as easy as I expected. I went to quite a few inspections and realised that due to the current market I had to compete against 30 other people. At each inspection I got treated like just another number and did not hold any hope of finding a home for my family before we had to move. Even the agency we sold our house through, did not give us the help we thought they should. I came to look at our unit through City Beach Properties and instantly noticed the difference in customer service when Linda showed us through. I handed my application back the next day and explained our situation. Linda was so friendly and helpful and did everything she could to secure this unit for us. I was contacted by 4pm that same day to say that we had been accepted. As I have not rented for more than 10 years, I had a lot of questions about the process and Linda was more than happy to answer every single one of them, without making me feel like I was a nuisance.
I have already told many of my friends and family about the exceptional customer service we received. This was a very stressful time for our family and we finally felt like someone cared. I would highly recommend City Beach Rentals to anyone that was looking to buy, sell or rent."
Ewan & Kellie McCreadie

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"We recently purchased a unit in Wollongong and appionted City Beach Properties to organize tenants for us. Within a week they had tennants for us. Linda and her team have been very professional and a pleasure to work with. We highly recommend City Beach Properties."
Trevor & Glenda Reed

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"City Beach Properties handled the sale of our property at Amaroo Avenue in December 2009. Linda Villella’s knowledge of the market at the time was ‘spot on’. This resulted in a sale within a week of the property being placed on the market."
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"Linda provided a friendly professional service during all stages of the sale process. We would have no hesitation in recommending City Beach Properties to anyone who is looking for an agent who provides a consultative approach to buying or selling property."
Bruce & Kay Martin

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"On behalf of Angelo & I we would like to thank Linda Villella and her staff for all their support over the years for their efficient and courteous service in managing and selling of the property. In the future, we would recommend City Beach Properties to look after any properties in every way."
Angelo & Rita D'Angelo

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"Following a market appraisal, Linda immediately introduced a buyer to our property and negotiated a great price for us. This was a huge amount of stress and time taken off our shoulders. We would not hesitate in recommending City Beach Properties to any client looking to sell in the future."
Noel & Julie Perry

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"I have been a tenant with City Beach Properties for the past three years. Due to the professional, competent and friendly service I received the property I went on to purchase is now managed by Linda and her team. I have found the management of all aspects of tenanting, collection and receipting of payments to be efficient and on time. I continue to rent through them and appreciate the service I receive not only as a tenant, but now as a landlord too!"
J Keevers

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"City Beach Properties have acted on our behalf for our rental property for the past seven years. During this period they have conducted business in an utmost professional manner, always delivering on their promises while keeping our interests at the forefront to the point that this particular rental property is transparent to us. They have recently been entrusted with a second recently acquired rental property of ours. While another business entity could have leased the property for us, our decision to remain with City Beach Properties was based purely on their excellent track record."
George & Ann

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"All of the dealings we had with City Beach Properties staff were great. Linda was excellent with her communication and help in regards to our booking. Your office really does think of everything! We will definitely be in touch with City Beach Properties for our next holiday booking and have already recommended your services to friends. A great experience!"
Recent holiday let customer

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"The service we received at City Beach Properties was fabulous and the unit we stayed in was lovely and in a great location. When next visiting Wollongong we will definitely contact your office. Thank you for making our stay a most enjoyable one!"
Recent holiday let customer

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"Thank you Linda for your assistance in finding a holiday apartment for me over Summer. The unit was just perfect!"
Recent holiday let customer